Monday, June 14, 2010

One at a time, one at a time . . .

Did you get the call? I guess Lendervend has re-instated a bunch of the Suspended appraisers on a probationary "one at a time" basis.  This means they have full access to orders, but can only have 1 in their Queue at a time (not counting "In QC" of course). They would not say how long the "probationary" status would last, or if it was even permanent. I guess we'll just have to wait and see. If you were Suspended and did not get re-instated, give them a call or email, it might not be too late to plead your case.

Sunday, June 6, 2010

The "8 Days In April" curse

So I have it on good authority what caused the Appraiser Suspensions over at Lendervend/Provident Funding in May.  Lendervend employees swept through all of their appraisers' accounts and anyone who had a turn time of over 8 days, just on April appraisals, was suspended.  If the appraiser has good reasons why the file took so long (out of town borrowers, higher complexity property, etc) they are letting them send in a letter basically explaining their case in hopes to get reinstated. I understand that they are going to make a decision on a bunch of appraisers at once.  If you were suspended in the recent sweep, I recommend getting these letters in ASAP, because I am sure that once they make their decisions it will be a HUGE pain to get them to revisit the issue.  Send them to as many email addresses for Lendervend employees that you have (get them from your conditions, communications, etc) and they should get forwarded to the right place.

Friday, May 21, 2010

To those "Suspended" within the past few weeks, any luck?

Has anyone "Suspended" from Lendervend's Real Estate Appraiser Panel in the past few weeks received any response to a rebuttal yet? I have a few really good friends that were suspended that were able to submit "letters of explanation", basically to plead their case to stay on the list.  None has received word back yet, but I am curious to see if anyone has been let back on.  If you are one of the unlucky ones that got Suspended off the AMC list, but feel you were done so without merit, get those letters in, because I get the impression that as they make final decisions this month the list will be locked down for a while after wards. Send me a message to lendervendorders gmail com or post a comment here and let us know your story, good or bad. maybe we can help or learn from what you have going on.

Thursday, May 20, 2010

Dear Lendervend,

You hired someone to send out information and news items to your appraisers.  I don't know if you knew this, but they are sending out a jpeg picture file instead of text. This is the wrong way to do it, and this person should probably be transferred into a position more fitting of their skill set. In no circumstance is this even a remotely appropriate way to send out newsletters, especially since 90% of your appraisers are reading them on smart phones. If you would like I could teach your employee how to properly send emails. Just let me know, no charge.

Love,

Charlie B.